Submit a report
- Take a screenshot in the Tesla Robotaxi app while viewing an assigned car or a service-unavailable message.
- Within five minutes, open RoboSnap and choose the screenshot—or share it directly from Photos.
- Allow location access. RoboSnap blurs the location on your iPhone before upload.
- If an unidentified car arrives later, reopen its report to add supervision, color, and model.
Why was my screenshot rejected?
RoboSnap accepts recent screenshots containing a readable vehicle plate or recognizable service-unavailable message. Cropping, markup, older images, low-resolution text, and unrelated screens can prevent a match.
Why does location matter?
A report needs an approximate place to be useful on the community map. RoboSnap never uploads your exact GPS position: it applies random blur on-device before the report leaves your phone.
Report a problem or request removal
Email robosnap@yallware.com with what happened, what you expected, and your iOS version. For a report-removal request, include only the plate and approximate report time. Do not send a private screenshot, exact location, or update token.
Privacy
Read the RoboSnap privacy page for the complete data flow.